AI-1373 - USA (Tennessee) - Managed AI Services Support Service - Deadline December 24,2026

(1) Vendor needs to provide managed AI services support service.– Provide managed services supporting our cloud–based AI implementation. • Embedded AI Solution Architect (required). One dedicated, customer–facing Architect who works as an extension of our team and represents the Technology Services lead in meetings with internal customers when the lead is unavailable. Strong communication and consultative skills are essential.• Responsibilities. Intake and delivery of AI requests from internal customers, including solution design and development, migration of solutions from development to production, and operational support of the production environment. Scope may expand over time.• Vendor–determined team. Vendors should propose the supporting team composition (e.g., engineers, offshore resources) best suited to augment the Architect’s capacity and capabilities. Describe the roles, locations, and how offshore resources will be managed and integrated.• Environment. St. Jude is a multi–cloud organization, with Microsoft Azure as our primary cloud provider. Our AI platform and tooling include Microsoft Foundry, Azure AI Gateway, and Lang Smith and LangChain, supporting PHI–compliant production workloads. AI requirements and tooling change rapidly; the vendor must demonstrate flexibility and the ability to adapt skills, platforms, and approaches as our needs evolve.(2) All the questions must be submitted no later than December 10, 2026.