TRANS-3050 - USA (South Carolina) - Captioning Services - Deadline October 12,2026

(1) Vendor needs to provide captioning services. – Provide transcripts, closed captioning and searchable metadata to meet accessibility requirements.• The captioning service must be able to accept a variety of common digital and web–based formats including but not limited to: MOV, WMV, M4V, AVI, FLV, MPEG–2, MPEG–4• Intake recordings through a simple and secure file transfer site or through common file sharing programs such as: DropBox, Google Drive, FileDrop, Sync, and YouTube.• Transcripts and closed captioning must work seamlessly with YouTube and common social media sites including: Facebook, Instagram, and Twitter.• The vendor must be able to provide the following languages and hybrid captions – English, Spanish, French, German, ASL, English/Spanish hybrid, English/German hybrid, and English/French hybrid. • The captioning must be done by humans and have at least 99% accuracy.• The captioning service must extract metadata from the transcript for optimizing in–video searching and accessibility.• Captioning must be completed within 48 hours upon transmission to vendor by agency.• Make any edits requested by client.• Process by which client can edit caption files.• Provide on demand usage reports which must include total number of minutes used in a contract year.• Ability to download transcripts after each captioning service request.• Provide searchable transcripts and metadata across video library.• The system must have the ability to provide live captioning services. – The number of minutes needed is unknown at this time; however, 12,000 minutes per year will be used for evaluation purposes. (2) All the questions must be submitted no later than September 8, 2026. (3) The contract period will be for one year.