WD-16387 - USA (California) - Website Development, Maintenance and Refinement Services - Deadline November 23,2026

(1) Vendor needs to provide website development, maintenance and refinement services.• Provide ongoing development, maintenance and refinement of the existing website.• Test, refine and implement solutions and improvements over time to strengthen the user experience and streamline connections to programs and events.• Ongoing development and maintenance: Maintain and improve website, including troubleshooting, bug fixes, upgrades and implementation of new or refined functionality.• Search, Discovery and User Experience: Improve how users find and navigate programs, services and events through semantic, AI–assisted or other plain–language search, filtering, browsing, maps and related features.• User Accounts & Personalization: Develop functionality that allows users to save information, establish preferences and receive or discover relevant programs, services and events.• Data & Systems Integration: Maintain a reliable connection between website, the City’s Open Data Portal and the underlying service registry and data pipeline.• Initial Review & Baseline Verification: Review existing records, identify outdated, incomplete, duplicative or conflicting information and support an initial verification and cleanup cycle.• Direct Outreach & On–Demand Updates: Maintain direct contact with providers, departments and other data owners to verify information.• Ongoing & Prioritized Verification: Conduct recurring verification using a mix of direct outreach, web research, provider self–service, automated tools and other appropriate methods.(2) All questions must be submitted no later than November 6, 2026.(3) The contract period will be for Two years.