TELCOM-3129 - South Africa - VoIP Telephone Solution - Deadline November 26,2026

(1) Vendor needs to provide VoIP telephone solution. – The VOIP system solution should be able to provide the below as a minimum offering that will be able to cater for quality calls and a phone system.– Should cater for a minimum of 200 users/ extensions.– Creating and maintaining speed dials.– Creating extensions and PIN codes.– Telephone budgeting.– Audio conferencing.– Music on hold – Automated Voicemail Attendant.– Call history.– Allow users to make calls from different handsets using their PIN codes.– Queuing and automatic call distribution– VOIP mobile and laptop application compatible with Android, windows and IOS.– VOIP Telephone system must allow integration with MS Teams.– Calls within agency branches/sites should be free.(2) Compulsory pre–bid briefing session will be held on November 10, 2026.(3) The contract period will be for three years.