OTHERopen🌐 United Kingdom (Find a Tender)ocds-h6vhtk-06f4cb
Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?
Scottish Government
Description
The Scottish Government’s Directorate for Digital is seeking an innovative service management solution to support a growing portfolio of digital services, including ScotAccount, ScotPayments, mygov.scot, Cloud Platform Services, and more. As demand, complexity and user expectations increase, we require scalable, technology-enabled approaches that can grow as our services grow, while delivering value for money. A successful solution will help ensure resilient, secure and efficient service operations, reducing risks to service quality, productivity, revenue and public trust, while supporting the future development of Scotland’s digital public services.
Details?
- Posted
- Sep 8, 2026
- Response deadline
- Oct 20, 2026, 11:00 AM UTC (41d)
- Type
- OTHER
- Category
- services
- Procurement method
- Open procedure
- Status
- active
- Estimated value
- GBP 650,000
- Buyer
- Scottish Government
- Jurisdiction
- United Kingdom (Find a Tender)
- Reference #
- ocds-h6vhtk-06f4cb
- Has Description
- true
- Country
- United Kingdom
- Tender Title
- Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expe
- Tender Value Currency
- GBP
- Tender Covered By
- GPA
- Tender Legal Basis Scheme
- CELEX
- Tender Description
- The Scottish Government’s Directorate for Digital is seeking an innovative service management solution to support a growing portfolio of digital services, including ScotAccount, ScotPayments, mygov.sc
- Tender Contract Terms Electronic Invoicing Policy
- allowed
- Tender Classification Scheme
- CPV
- Tender Classification Description
- Research and development services and related consultancy services
- Tender Submission Terms Languages
- en
- Tender Submission Terms Bid Validity Period Duration In Days
- 180
- Tender Submission Method
- electronicSubmission
- Tender Procurement Method
- open
- Tender Submission Method Details
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482
Contact
erin.crawford@gov.scot
+44 412425466
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