RFPopen🌐 Alberta (APC)AB-2026-06846
Information Technology Service Management (ITSM) Solution (Justice)
Technology and Innovation
Description
The Province is inviting Proponents to propose a Solution to manage specific ITSM practices. To achieve effective and efficient Information Technology (IT) Service delivery, the Province wishes to use an ITSM Solution that is aligned with the Information Technology Infrastructure Library (ITIL) V4 framework. The Province is seeking a Contractor for the acquisition, implementation, and support of a Software as a Service (SaaS) ITSM Solution.
Details?
- Posted
- Oct 14, 2026
- Response deadline
- Nov 16, 2026, 8:00 PM UTC (33d)
- Type
- RFP
- Category
- SRV
- Status
- open
- Buyer
- Technology and Innovation
- Jurisdiction
- Alberta (APC)
- Location
- Alberta
- Reference #
- AB-2026-06846
- Has Description
- true
- Status Order
- 2
- @Search Score
- 1
- Commodity Codes
- 43230000, 81112200
- Agreement Type Code
- TA-01
- Ai Version Keywords
- it service management, itsm solution, information technology, software as a service, saas, itil v4, it service delivery, technology procurement, innovation in technology, contractor services, it imple
- Project Description
- The Province is inviting Proponents to propose a Solution to manage specific ITSM practices. To achieve effective and efficient Information Technology (IT) Service delivery, the Province wishes to use
- Solicitation Number
- TI-ITP-12-2026
- Commodity Code Titles
- Software, Software maintenance and support
- Opportunity Type Code
- OPEN-COMPETITIVE
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