SW-121978 - USA (Alaska) - Billing Software - Deadline December 10,2026

(1) Vendor needs to provide billing software.• Ability to project/estimate potential effects based on rate change and report these effects by account class, service type, rate type, meter type, cycle, user defined periods, etc.• Ability to apply a one–time discount or credit for a specific customer class.• Ability to allow for batch processing of bills.• Ability to capture consumption for meter exchanges between billing periods and correctly calculate the billed consumption and applicable proration between the old and new meter and taking into account billing multiplier differences.• Ability to configure max dollar thresholds at the account level, service agreement level, service type, and combination of these.• Ability to have flexibility in high/low calculations/parameters based on percent changes, considering seasonal effects, a combination of month over month, trailing 3–12 months, same period prior year, etc.• Ability to store information only financial accounting data that can be passed to the financial management system (SAP) for the inter–departmental billing.• Ability to support consumption–only billing, where charges are calculated solely based on measured usage without applying fixed monthly fees or service–level charges.• Ability to identify accounts and bills that did not generate when the account met the system criteria to generate a bill, but due to an error, a bill was not generated.• Ability to provide streamlined functionality to identify and correct misapplied payments, enabling authorized users to reallocate funds to the correct account or service with minimal manual steps and audit traceability.• Ability to automate the adjustment calculation process using the rate in effect during the time of the original billing cycle (i.e. adjustment needed for a time period that an older rate was in effect), without needing to calculate anything by hand and outside of the system.• Ability to support a system–based process that mimics customer agreement to a payment arrangement, eliminating the need for physical signatures. This may include digital acknowledgment methods such as electronic consent, checkbox confirmation, secure login validation, or timestamped acceptance records, ensuring compliance and auditability within the system.• Ability to automatically suspend all collection events, including phone calls, notifications, and service orders, when the customer is enrolled and current in a payment arrangement.• Ability to support customer only billing functionality for key accounts that are not tied to a specific physical location (e.g. temporary discharge billing, septic haulers, bulk water, mobile and hydrant meters).(2) All question must be submitted no later than November 19, 2026.(3) A contract period will be for one year.