SW-120315 - USA (Wisconsin) - Zoho CRM Development and Optimization Solutions - Deadline November 3,2026

(1) Vendor needs to provide zoho crm development and optimization solutions.– Redevelop and transform the environment into a stable, documented, scalable, secure, and supportable platform aligned with Zoho Enterprise Support best practices.• Develop and maintain dashboards, reports, analytics, and KPI framework to support operational, management, and executive decision–making. • Create and enhance reporting solutions using Zoho Analytics and other Zoho platform tools. • Translate business requirements into practical, scalable, and sustainable Zoho–based solutions. • Design performance measurement solutions and executive dashboards that provide meaningful insights into organization performance, trends, and outcomes. • Zoho CRM and Campaigns configuration, customization, and support. • Development of dashboards, reports, and analytics solutions in Zoho Analytics. • Design and maintenance of integrations and automated workflows using Zoho Flow. • Configuration and support of event management solutions in Zoho Backstage. • Development of forms, data collection processes, and related integrations using Zoho Forms. • Monitor, troubleshoot, and resolve system issues, integration failures, data discrepancies, and platform performance concerns. • Manage platform administration activities, including user access, permissions, configurations, and routine maintenance. • Recommend strategies to maximize use of existing Zoho capabilities before implementing custom solutions. (2) The contract period will be for one year.