SW-118276 - USA (Utah) - Cloud Based Phone System - Deadline September 14,2026

(1) Vendor needs to provide cloud–based phone system.– The system consists of approximately 1200 phones with a mix of on–premises and remote users.– The current system also has 3rd party add–ons for faxing, voicemail, and SMS texting.– The current system is on–prem and runs in a virtual environment. Servers are spread across multiple County sites for redundancy and failover.1. Voice Services:a. IP Telephonyb. SIP Trunkingc. Hosted IP PBXd. Conferencing2. Unified Communicationsa. Voice & Video Conferencingb. Instant Messaging & Presencec. Collaboration Toolsd. Network Fax Servicee. SMS Textingf. API and Program Integrations3. Other Needsa. Monitoring, Analytics and Visibilityb. Security and Access Controlc. Customer SupportI) Call Center Customer SupportII) Local Tech Support Representative(2) All question must be submitted no later than August 31, 2026.