MB-10611 - USA (New Mexico) - Third-Party Administrator Services - Deadline January 20,2027

(1) Vendor needs to provide third–party administrator services.– The Third–Party Administrator (TPA) shall provide adequate personnel and/or methods dedicated exclusively to the Plan to act as point of contact between the individual employers/payroll centers and TPA headquarters for processing new enrollments and contribution changes and provide customer service to local employees/payroll centers, as needed.– Regional outreach representatives shall seek to enroll approximately 900–1200 or more new participants each quarter by visiting individual employers and conducting group education meetings, participating in employer sponsored benefits fairs.– The TPA shall provide a method to track, quantify and measure the individual outreach representatives’ efforts, ie: new enrollments, contribution increases, rollovers in, preferably in the form a report.– Design, print and make available all marketing, communication and outreach material, subject to review and approval prior to use– Process enrollments for all eligible employees who desire to participate in the Plan.(2) All the questions must be submitted no later than December 1, 2026.