SW-121232 - USA (North Carolina) - Cloud-Based Software-as-a-Service (SaaS) Transportation Software - Deadline November 23,2026

(1) Vendor needs to provide cloud–based software–as–a–service (SaaS) transportation software.• Cloud–based Software–as–a–Service (SaaS) Transportation System to support the department transportation division. • Modern, efficient, and secure platform that better supports the agency’s mission to provide reliable transportation services to eligible customers. • System functionality, data integration, and reporting capabilities have created inefficiencies in scheduling, tracking, and managing transportation services, ultimately impacting service delivery and customer satisfaction.• Streamline scheduling, dispatch, and routing through an integrated digital platform.• Improve data sharing between healthcare providers, payers, and transportation vendors.• Meet or exceed all federal, state, and local regulations related to patient transport (i.e., HIPAA, ADA Compliance, CMS, etc.).• Reduce administrative overhead through automation of billing, reporting, and compliance tracking.• Collect and analyze transportation metrics such as on–time performance, utilization rates, cancellations, and service quality(2) All the questions must be submitted no later than November 10, 2026. (3) The contract period will be for one year.