SW-118991 - USA (Minnesota) - Incarcerated Person Communication Platform - Deadline October 13,2026

(1) Vendor needs to provide incarcerated person communication platform. • Provide a secure, modern, and operationally sound electronic services and communications platform for incarcerated persons across all facilities.• System architecture and hosting environment: Provide redundancy for major application components and user–facing services• Separate and secure administrative functions from end–user functions.• Support logging and traceability for administrative actions, security events, and user activity• Integrated Platform Overview: Assigned device access and management• Shared kiosk and fixed–station access• Voice communication services• Electronic messaging and related controlled digital–mail workflows• Video visitation• Media and content delivery• Education, programming, reentry, and other approved digital services• Financial and account access tools• Administrative notices and staff messaging• Monitoring, investigative, and reporting tools