SW-118354 - USA (Alaska) - Cloud-Based Customer Information Billing System Replacement Services - Deadline October 1,2026

(1) Vendor needs to provide cloud–based customer information billing system replacement services.– Provide a modern, secure, scalable, and fully integrated customer information system (cis) solution and associated professional services– Replace its existing legacy CIS environment with a configurable platform that supports customer service, billing, meter data integration, payment processing, collections, reporting, customer engagement, and future AMI and digital initiatives.– Platform that will improve data quality, increase automation, strengthen integration across enterprise systems, enhance customer experience, and provide the flexibility necessary to meet evolving business, regulatory, and organizational requirements.– Customer Information & Utility Billing System– Mobile Workforce Management– Cashiering Solution(2) All questions must be submitted no later than September 1, 2026.