ESTATE-12071 - USA (Joliet, Illinois) - Interim Property Management Services - Deadline September 21,2026

Vendor needs to provide interim property management services to the government authority located in Joliet, IL. – The selected management firm will provide all personnel, supervision, systems, policies, and expertise necessary for complete and compliant operation of Homes.– Transition and Mobilization• Develop and implement a detailed transition plan, including staffing, resident communications, transfer of records, bank–account controls, vendor assignments, keys, access systems, and emergency contacts.• Coordinate with the Owner, current manager, HUD, residents, vendors, utility providers, insurers, and other parties as authorized.• Review and reconcile tenant ledgers, accounts receivable, accounts payable, security–deposit records, operating accounts, work orders, leases, certifications, inspection records, and other property files.– On–Site Management and Resident Services• Provide qualified on–site management and administrative staffing sufficient for a 356–unit assisted property, including appropriate after–hours coverage.• Maintain regular office hours and accessible communication methods for residents.• Receive, document, investigate, and resolve resident inquiries, complaints, reasonable–accommodation requests, lease violations, and grievances in a professional and timely manner.• Administer leases, house rules, move–ins, move–outs, transfers, notices, and enforcement actions in compliance with applicable requirements.– Occupancy and Project–Based Section 8 Administration:• Process applications, eligibility determinations, waiting–list activity, annual and interim recertifications, income and asset verifications, tenant rent calculations, utility allowances, and required notices.– Rent Collection, Deposits, and Financial Management• Collect tenant rent, charges, repayment–agreement amounts, and other receivables; post transactions accurately and pursue delinquencies in accordance with approved policies and law.• Establish, administer, and reconcile property operating accounts as directed by the Owner, with appropriate internal controls and separation of duties.• Hold and account for security deposits in compliance with applicable law, the management agreement, and Owner requirements.• Pay approved operating expenses, utilities, contracts, payroll, taxes, insurance, and other property obligations from authorized accounts.– Maintenance, Work Orders, and Physical Operations– Security and Emergency Preparedness– Staffing and Human Resources• Recruit, employ, supervise, train, schedule, and evaluate all management and maintenance personnel assigned to the property.• Provide a designated senior executive with authority and accountability for the engagement and an experienced on–site property manager.• Complete appropriate background screening and ensure that assigned personnel possess required licenses, certifications, and training.– Legal and Regulatory Compliance– Owner Reporting and Meetings– Redevelopment and Special Coordination