Request for Proposals for System Navigation/Community Health Worker (Promotores) Program

The City of South San Francisco invites proposals from qualified local non-profits and community based organizations to support and implement the City's System Navigation/Community Health Worker Program, known as the Promotores Program. The program aims to provide culturally competent outreach, education, and system navigation services to South San Francisco residents. The selected organization will be responsible for recruiting, training, and supervising Promotores who will engage with the community, conducting culturally relevant outreach and education on key community health and social service issues, partnering with local stakeholders to enhance service delivery, assisting vulnerable community members with social safety net system navigation, and providing data and progress reports on program implementation. Interested non-profits and community based organizations must submit a proposal detailing their organizational capability, including experience in providing similar services, past successful programs, and at least three references. Additionally, respondents must identify at least one manager who will supervise the Promotores and be accountable for the program, include resumes or qualifications of key personnel, and provide their most recent audited financial statements to demonstrate fiscal responsibility. Applicants must confirm their acceptance of the City’s professional services contract, which is included in the attachments. Proposals will be evaluated based on demonstrated experience, the strength of the proposed program approach, qualifications of key personnel, financial stability, leverage of non-City funding to provide the Promotores services, price proposal, and willingness to accept the agreement terms. For questions, please submit them through ProcureNow no later than March 14, 2025. Proposals must be submitted electronically via ProcureNow no later than March 26, 2025 at 5:00PM. Late submissions will not be considered.