SW-121668 - USA (New York) - Enterprise Search Platform - Deadline November 30,2026

Vendor needs to provide enterprise search platform.• Enterprise search: Indexes and retrieves content from multiple sources including CMS (UBCMS), Oracle databases, and file systems.• Relevance tuning: Allows administrators to adjust ranking algorithms and boost specific content to improve result quality and visibility.• Faceted navigation: Supports dynamic filtering by metadata such as content type, department, or date, as seen in current tabbed search interface.• Customizable UI: Enables branding and layout customization to match institutional web standards, including support for FTL templates and custom mini–sites like “Find My UBIT Name” and “People Search.”• Search analytics: Provides reports on search behavior, popular queries, and zero–result searches to inform content strategy and improve user experience. • Content auditing: Identifies broken links, outdated content, and accessibility issues across indexed pages using built–in auditing tools such as accessibility auditor and content auditor.• Personalization: Supports tailored search results based on user roles or behavior, including curated promotions and “best bets” managed by business users.• RESTful API: Enables programmatic access to search results and indexing functions.• Security and access control: Honors content permissions and supports role–based access to search results, ensuring secure and appropriate content delivery.• Scalability: Capable of supporting large–scale deployments across multiple campus domains, with daily indexing of over 350,000 documents and capacity for up to 500,000.