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RFQopen🌐 Alberta (APC)AB-2026-07536

RFQ 26-0293 Maintenance and Support of Waitwell Software

City of Calgary

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Description

The Calgary Police Service (CPS) requires an authorized reseller or OEM for the continued supply, implementation, maintenance, support, licensing, and related professional services for its existing WaitWell customer queue management and appointment scheduling solution. Purchases will be made on an as-needed basis to maintain, expand, enhance, or optimize the existing WaitWell platform, including but not limited to additional licenses, software features, modules, integrations, implementation services, configuration services, training, maintenance, technical support, and related professional services required to support CPS operational requirements and customer service delivery.

Details

Posted
Nov 13, 2026
Response deadline
Dec 9, 2026, 10:01 PM UTC (25d)
Type
RFQ
Category
GD
Status
open
Buyer
City of Calgary
Jurisdiction
Alberta (APC)
Location
Alberta
Reference #
AB-2026-07536
Has Description
true
Status Order
2
@Search Score
1
Commodity Codes
43230000, 81110000, 81111500, 81112200, 81112220
Agreement Type Code
TA-01
Ai Version Keywords
calgary police service, waitwell software, queue management, appointment scheduling, software maintenance, software support, authorized reseller, original equipment manufacturer, professional services
Project Description
The Calgary Police Service (CPS) requires an authorized reseller or OEM for the continued supply, implementation, maintenance, support, licensing, and related professional services for its existing Wa
Solicitation Number
26-0293
Commodity Code Titles
Software, Computer services, Software or hardware engineering, Software maintenance and support, Server software maintenance
Opportunity Type Code
OPEN-COMPETITIVE
Question Submission Details
Please submit any RFI via SAP/Ariba
Other
Amended: false

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