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MSopen🌐 Atlanta, GA1270053

MS-IFB/DOA/2609-1270053/Social Media and Customer Feedback Dashboard

City of Atlanta

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Description

The Department of Aviation is seeking to enhance its Customer Experience Data Platform that collects, analyzes, and visualizes passenger feedback and operational data from multiple channels. By leveraging AI and machine learning (ML), the platform will transform real-time data into intelligence that enhances service delivery, operational efficiency, and passenger satisfaction, aligning with ATL’s strategic goal of setting the global standard for customer experience.

Details

Posted
Sep 28, 2026
Response deadline
Oct 14, 2026, 6:00 PM UTC (5d)
Type
MS
Status
open
Buyer
City of Atlanta
Jurisdiction
Atlanta, GA
Reference #
1270053
Has Description
true
Synopsis
The Department of Aviation is seeking to enhance its Customer Experience Data Platform that collects, analyzes, and visualizes passenger feedback and operational data from multiple channels. By levera
Time Remaining
5 Days 12 Hours
Attachments Count
1
Negotiation Status
Active
Time Remaining Order
5.532291666666667

Contact

Jeremias Cirilo
JCirilo@AtlantaGa.Gov

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This listing is a summary from Atlanta, GA's open procurement data. We ingest every field the feed publishes; the full solicitation documents are on the source portal.