TELCOM-3099 - USA (Wampsville, New York) - Existing Telephone and New Recording System Upgrade Service - Deadline November 12,2026

(1) Vendor needs to provide existing telephone and new recording system upgrade service to the government authority located in Wampsville, NY.• The emergency communications landscape has evolved significantly beyond traditional voice–based telephone calls and now includes text messaging, multimedia communications, enhanced geospatial location capabilities, and Internet Protocol (IP)–based service delivery.• The limitations of the current system may hinder the County’s ability to fully leverage these advancements and meet the increasing expectations of the public, emergency responders, and regulatory agencies.• including 9–1–1 call handling environments, emergency communications centers, dispatch operations, and related public safety functions.• 96 channels of analog recording capability• 40 Internet Protocol (IP) channels capability (to be loaded on the server with theMotorola agency Call–handling positions)• Dual Hot–swappable Drives with a minimum @ 4TB storage• A back–up archive drive DVD– Dual Hot–swappable power supplies• Al Transcription– Solution shall provide Al–powered transcription capabilities including:– Post call and real–time transcription– Historical transcription access– Searchable transcript archives– Public safety terminology recognition– Export capabilit(2) The contract period will be for one year.