SW-118333 - USA (Massachusetts) - web-based Parking Management Information System - Deadline September 16,2026

(1) Vendor needs to provide web–based parking management information system. – Parking Management Information System (PMIS) that includes permit and ticket payment processing, permit and ticket issuance and comprehensive Microsoft windows–based reporting. – Provide a parking management application solution for parking violation enforcement, processing parking ticket payments, issuance and management of parking permits, and online ticket appeals/adjudication.– Key components to the parking management program are parking management, enforcement, permit issuance, web–based reporting, and other client services.– The web–based component incorporates a dashboard and detailed reporting capabilities to assist with business strategies.• Service requirements:– Electronic interface with the agency registry mark and hold program for registration and license non–renewal.– Management and control functions including the reporting of enforcement unit management.– Late fee assessment, specifically the automatic calculation and assessment of penalties to violations not paid within stated limits.– Document image processing and workflow management.– Maintaining a history of system generated events and processing transactions that can be viewed online.• Support:– Dedicated client success representative.– Continued promise for ongoing support, touch points and response times.• Integrations and development:– Open API–System for current and future integration needs.– Integrations with agency's current pay by phone and meters/kiosks to monitor active parking sessions.– Integration with SenSen.ai license plate recognition technology to identify illegally parked vehicles.• Technology:– Unlimited and ongoing maintenance and upgrades.– Real–time and custom reporting needs.– Unlimited administrators with defined access to system.(2) All the questions must be submitted no later than September 8, 2026. (3) The contract period will be for three years. (4) An optional pre–bid meeting will be held on August 27, 2026.