SW-117639 - USA (Virginia) - Enterprise Customer Payment Platform - Deadline August 27,2026

(1) Vendor needs to provide enterprise customer payment platform.– The proposed solution shall provide secure payment processing, customer self–service capabilities, customer communication tools, payment management functionality, reporting, and integration with the city's existing customer information system and customer engagement platform.– Improving customer experience.– Consolidating customer payment channels.– Increasing self–service adoption.– Reducing operational complexity.– Improving reporting and analytics.– Supporting future digital engagement initiatives.(2) A pre–bid meeting will be held on August 11, 2026.(3) All question must be submitted no later than August 18, 2026.(4) A contract period will be for one year.