CC-3928 - USA (Wisconsin) - Public Safety Answering Point Evaluation Services - Deadline December 10,2026

(1) Vendor needs to provide public safety answering point evaluation services.1. CAD/RMS and NG911 telephony readiness:– Evaluate the compatibility, performance, and scalability of current CAD, RMS, and NG911 telephony systems to support consolidated operations. Assess transition requirements, interfaces, data standards, and vendor constraints.2. Interfaces, data governance, security and continuity planning:– Review all system interfaces, data flows, governance structures, cybersecurity posture, and continuity–of–operations plans. Assess failover, redundancy, disaster recovery capability, and requirements for secure data sharing across agencies.3. Operational workflow and staffing impacts:– Evaluate call–taking and dispatch workflows, staffing models, workload distribution, cross–training needs, QA/QI programs and process changes needed for successful consolidation.4. Network infrastructure and connectivity:– Review network capacity, resilience, bandwidth, cybersecurity, and redundancy across all participating jurisdictions. Ensure sufficient infrastructure exists (or identify gaps) for CAD, radio, telephony, and NG911 services.5. Financial analysis and long–term cost modelling:– Provide a comprehensive financial review that includes capital and operational cost projections, lifecycle maintenance, funding considerations, and potential intergovernmental cost–sharing structures.6. Data migration and retention strategy:– Identify data migration requirements across systems, including mapping, validation, archiving, retention policy compliance, and long–term storage considerations.7. Performance metrics and future–proofing:– Recommend operational and technical KPIs, system performance measures, and strategies to ensure scalability and readiness for emerging technologies (e.g., AI decision support, cloud–hosted NG911, advanced analytics).(2) All question must be submitted no later than November 19, 2026.(3) A contract period will be for one year.