EDUCATION-19037 - USA (Massachusetts) - Education Support Service - Deadline November 20,2026

Vendor needs to provide education support service to the government authority located in Massachusetts. – Contractor will conduct a comprehensive assessment of the Home’s current workforce education and training compliance and identify immediate education needs requiring attention.• Review workforce education records, training plans, competency documentation, attendance records, and available HealthStream data to determine current compliance levels.• Identify and outline gaps in required annual education, competency validation, and/or in–person instruction.• Prioritize outstanding education and training based on regulatory requirements, identified risks, survey readiness, and resident safety.• Review recent incidents, audits, identified trends, corrective actions, education or re–education needs, or other areas of concern.• Develop an education action plan including a schedule to address identified gaps across all three shifts.• Development and implementation of a comprehensive Annual Education Plan that identifies required education, regulatory requirements, competency requirements, target audiences, delivery methods, completion timelines, and monitoring processes for the upcoming education year.– Address and Correct Immediate Prioritizations Identified in Phase One; Development of Annual Education Plan and Coordination and/or Facilitation of Education and Training. • Develop and maintain a comprehensive Annual Education Plan based on applicable regulatory requirements, Home policies and procedures, identified competencies, survey findings, quality improvement initiatives, resident safety needs, and identified education gaps.• Establish an annual education calendar identifying required topics, target staff, completion deadlines, delivery methods, competency requirements, and monitoring expectations.• Coordinate with Nursing, Quality, Infection Prevention, Human Resources, and other departments as appropriate to ensure all required education is incorporated into the Annual Education Plan.• Maintain a system for tracking completion, outstanding education, competency validation, and staff compliance.• Utilize HealthStream, as appropriate, to support implementation, tracking, documentation, and reporting of annual education requirements.• Routinely review education completion data and identify staff or departments requiring follow–up.• Provide reports to Home leadership regarding progress toward Annual Education Plan completion and areas of outstanding compliance.– Delivery and Implementation of Annual Education Plan and Ongoing Compliance Support– Annual Regulatory Survey Education Support