EXTRA-73018 - USA (Knoxville, Tennessee) - Employee Assistance Program Service - Deadline August 6,2026

(1) Vendor needs to provide employee assistance program service to the government authority located in Knoxville, TN.• Proposals should also include services for in–service training, hours Substance Abuse Professional services, and an onsite provider1. Contractor will provide up to ten (10) short–term counseling sessions per issue, per year.2. Contractor will assess each intake and provide appointments as follows: Emergency/ Crisis within 4 hours, Urgent visits within 24 hours, and Routine/ Initial Assessments within 72 hours, if the plan varies please clarify on the submission form3. Contractor will provide a licensed counselor onsite at least 20 hours per week. Please also include pricing options for 30 hours per week as well as 40 hours per week.4. Contractor will coordinate with Employee Benefits on EAP activities, programs, and recommendation to promote program utilization.5. Contractor will provide supervisory training either in person or video recorded to cover topics such as, but not limited to: encouraging the voluntary use of EAP, process for supervisory referrals, and approaches for dealing with behavioral or psychological issues of employees6. Contractor will provide mandatory referrals by working with the Employee Benefits & Risk Management Director.7. Contractor will provide City approved marketing for use during annual enrollment as well as quarterly educational materials/presentations/newsletters on topics relevant to EAP services8. Contractor will provide services to City employees and all members of household regardless of dependent status9. Contractor will provide training to the City’s onsite clinic staff as well as employee benefits to improve and coordinate employee education, referrals, and access.(2) The contract period will be for one year.(3) All the questions must be submitted no later than July 30, 2026