EXTRA-74111 - USA (Cotati, California) - Utility Applicant Screening and Collection Services - Deadline August 31,2026

(1) Vendor needs to provide utility applicant screening and collection services to the government authority located in Cotati, CA. – Provide utility applicant screening services, utility debt collection services, or both.– Reducing utility bad debt, improving account recovery rates, supporting customer service objectives, and maintaining compliance.– Collection Services:• Accept delinquent utility accounts electronically.• Process debtor payments.– Applicant Screening Services:• Identity verification.• Verification of applicant identity information.• Address validation.– Utility Customer Risk Screening:• Identification of prior utility delinquencies.• Identification of unpaid utility obligations.– Deposit Recommendation Tools:• Be web–based.• Be available 24 hours per day, 7 days per week.• Provide secure user authentication.– Skip Tracing:• Automated skip tracing.• Location services.– Credit Bureau Reporting:• Report delinquent accounts to consumer reporting agencies, where appropriate.– Online Payment Capabilities:• Secure online payment portal.• Credit card payment capability.– Comprehensive Service Solution:• Data exchange methodology.• Automated import or export capabilities.(2) All the questions must be submitted no later than August 24, 2026.