SW-120500 - USA (Michigan) - Computer Aided Dispatch Solution - Deadline November 12,2026

(1) Vendor needs to provide computer aided dispatch solution. – The CAD system will be a cloud–based commercial–of–the–shelf Software–as–a–Service (SaaS) subscription and will serve as the centralized platform used by agency to manage, prioritize, and document calls.– This platform must enable effective communication between agency staff, Security Officers, and other internal personnel, ensuring rapid and coordinated responses to internal security–related incidents.– The CAD solution must also include robust analytics capabilities that support trend analysis, performance monitoring, and data–driven decision–making across agency security operations.• Solution capabilities and work􀏐lows • Configurability and user experience • Technical architecture and integration methods • Security, compliance, and data governance • Implementation process and support model • Product demonstration overview (2) An optional pre–bid meeting will be held on October 15, 2026.(3) All questions must be submitted no later than October 26, 2026.