SW-117647 - USA (Michigan) - Case Management and Reporting Software - Deadline August 31,2026

(1) Vendor needs to provide case management and reporting software.1. Software solution will ideally meet all or most of the technical and functional requirements, 2. Licensing or subscription model must adequately support an agency of our size. DPD estimates approximately 20–25 users. 3. Proposal must include any required server–side software licenses required to support the system, if applicable.4. Licenses shall provide required software access to City users for the life of the contract and any executed contract term extensions.5. Price for use of each license/license type to be set for each year of the contract’s base term and for optional contract term extensions.6. License subscription includes software updates, upgrades and platform changes throughout the life of the contract and any optional contract term extensions. Upgrades shall be provided by the vendor at no cost to the City so long as a valid maintenance and support agreement or, if applicable, software as a service licensing agreement, is in place. 7. Proposal must describe how the software is licensed (e.g. named user, concurrent users, enterprise/site, power user vs. basic user, etc.) and the options available for licensing.(2) A pre–proposal conference will be held on August 17,2026.(3) All question must be submitted no later than August 24, 2026.