SW-117287 - USA (Louisiana) - Social Media Platform - Deadline August 4,2026

(1) Vendor needs to provide social media platform. • Social media management platform which allows us to design, plan, and execute our agency’s owned and social media strategy• Platform for social listening and analytics to serve as an alert and monitoring system, offering real–time insights into public sentiment of services• Unified Content Monitoring – The platform needs to have the capability to seamlessly monitor and aggregate content from multiple social media networks through a single dashboard ensuring a broad–spectrum analysis• Advanced analytics dashboard – the service needs to provide a highly customizable dashboard that showcases detailed data analytics.• AI–powered summaries – employ AI technology to generate concise summaries or in– depth insights based on the aggregated content from social media posts, applicable to both preset and ad hoc searches• Search functionality with support – the platform must have functionality for creating both saved queries and ad hoc queries.