ITES-11311 - USA (Lakeway, Texas) - Information Technology Support Service - Deadline November 24,2026

(1) Vendor needs to provide information technology support service to the government authority located in Lakeway, TX.– Providing specialized technical expertise, infrastructure monitoring and management, cybersecurity support, Tier 2/3 escalation services, managed–service tools, and additional operational capacity. The Contractor will work primarily remotely and on–site (one day a week minimum).– Service will be ongoing support and to ensure there is no significant downtime, to include 24/7 monitoring of servers, switches, firewalls, access points, network and internet connectivity, and business critical services.– Providing coordination to ensure proper implementation of new technology, general management and operation, along with maintenance and/or troubleshooting of existing systems.(2) A pre–bid meeting will be held on November 12, 2026.(3) All questions must be submitted no later than November 17, 2026.(4) The contract period will be for one year.