SW-118575 - USA (Tennessee) - RFI for Web-Based Law Enforcement Specific Message Switch Maintenance and Support Software - Deadline September 30,2026

(1) Vendor needs to provide web–based law enforcement specific message switch maintenance and support software. • Software must run on Microsoft Windows operating system• Database must be Microsoft SQL Server software to conform to State’s current computing environment• Law Enforcement Message Switch software must be based on up–to–date programming languages and technology for security reasons• Networking should be based on high–speed TCP/IP (ethernet).• Message Switch Software should have a Secure Web–based Restful API that would allow for modifications easier for us to piggyback on to switch from something internal• Maintenance and support must include a helpdesk 24 hours a day and seven days a week, management of all message keys, etc.(2) All the questions must be submitted no later than Aug 31, 2026.