SOQopen🌐 Atlanta, GA1260216
IFB/PS/DOA/2605-1260216/Social Media and Customer Feedback Dashboard
City of Atlanta
Description
The Department of Aviation is seeking to enhance its Customer Experience Data Platform that collects, analyzes, and visualizes passenger feedback and operational data from multiple channels. By leveraging AI and machine learning (ML), the platform will transform real-time data into intelligence that enhances service delivery, operational efficiency, and passenger satisfaction, aligning with ATL’s strategic goal of setting the global standard for customer experience.
Details?
- Posted
- Jul 22, 2026
- Response deadline
- Aug 10, 2026, 9:00 PM UTC (19d)
- Type
- SOQ
- Status
- open
- Buyer
- City of Atlanta
- Jurisdiction
- Atlanta, GA
- Reference #
- 1260216
- Synopsis
- The Department of Aviation is seeking to enhance its Customer Experience Data Platform that collects, analyzes, and visualizes passenger feedback and operational data from multiple channels. By levera
- Time Remaining
- 18 Days 19 Hours
- Attachments Count
- 1
- Negotiation Status
- Active
- Time Remaining Order
- 18.825983796296295
Contact
Stephanie Rucker
srucker@atlantaga.govFinding similar opportunities…
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