BILLING-3168 - USA (Georgia) - Revenue Specialist Services - Deadline September 10,2026

(1) Vendor needs to provide revenue specialist services.– This position will process financial documentation/information, provide customer service, and maintain financial records relating to an assigned function. – This position will audit financial records, perform calculations, and make corrections as needed in addition to posting payment to customer accounts.– Performs customer service functions by telephone, by mail, email, various online portals or in person; provides information/assistance regarding city services, procedures, documentation, fees or other issues; distributes, processes, and assists customers with completion of various forms/documentation; responds to routine questions/complaints and initiates problem resolution. – Performs data entry functions by keying data into computer system; enters, retrieves, reviews, or modifies data in computer database; verifies accuracy of entered data and makes corrections. – Will perform daily close out and balances cash drawers; prepares bank deposits or forwards revenues as appropriate; conducts research associated with payments as needed; prepares various reports/records; makes bank deposit runs if needed. – Processes documentation pertaining to the billing and customer account activities; answers questions regarding customer accounts, charges/payments, due dates, or other information; updates information on accounts as needed; prepares and mails bills and late notices as it relates to revenue collection, receives payments on accounts; posts payments and adjustments to customer accounts if applicable; reconciles accounts and payments; generates various reports. – Make daily bank deposits via remote capture and reconcile deposits against payment ledgers.(2) This is not RFP; this is job posting.