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closed🌐 Tampa International Airport238577

Concessions Mystery Shopper Program

Tampa International Airport / Concessions

Description

The Authority is seeking Responses from qualified Respondents to develop and administer mystery shopper program services and reports to ensure Airport concession locations maintain the Authority's service values; to provide First Class standards of service for Retail, food and beverage service, and passenger amenity service industries; and to provide products in a clean, attractive, and pleasant atmosphere.

Documents (5)

  • 📎 7a2fa1bd-b0ce-4137-8225-d75353506d5f_Attachment_B_-_Scoring_Ranges.pdf
    application/pdf · 464 KB
    Download
  • 📎 e39ccb33-f6cf-4aa9-812f-7aadd7ded7b1_Attachment_A_-_Sample_Contract_for_Concessions_Mystery_Shopper_Program.pdf
    application/pdf · 4.0 MB
    Download
  • 📎 project_document_snapshot.pdf
    application/pdf · 372 KB
    Download
  • 📎 Proposal_Guaranty.docx
    application/vnd.openxmlformats-officedocument.wordprocessingml.document · 25 KB
    Download
  • 📎 Purchase_Order_Terms_and_Conditions_-_Updated_1-30-2026.docx
    application/vnd.openxmlformats-officedocument.wordprocessingml.document · 63 KB
    Download

Details

Posted
May 26, 2026
Response deadline
Jun 19, 2026, 6:00 PM UTC
Status
closed
Buyer
Tampa International Airport
Department
Concessions
Jurisdiction
Tampa International Airport
Reference #
238577
Has Description
true
Summary
The Authority is seeking Responses from qualified Respondents to develop and administer mystery
Government Code
tampaairport
Government Organization City
Tampa
Government Organization State
FL
Government Organization Website
https://www.tampaairport.com/
Government Organization Zip Code
33614
Government Organization Address1
5008 North Westshore Blvd
Government Organization Country Code
US
Other
Is Paused: false · Template Title: Request for Proposal - Non-Capital · Copy Count: 0 · Government Organization Logo: https://assets.procurement.opengov.com/logos/tampa+airport.png · Government Organization Timezone: America/New_York · Government Organization Phone Country: 1
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