ITES-10740 - USA (California) - Technology Manager Services - Deadline August 20,2026

(1) Vendor needs to provide technology manager services.• Provide hands–on Salesforce (and Salesforce–related technology) maintenance, customization and configuration to the custom grants management system.• Configure and build forms using Salesforce flows.• Customize API and other integrations.• Conversion from Salesforce process builder to flows.• Building RFPs and other communications via MailChimp and creative mail, including managing testing.• Troubleshoot GMS issues as presented by both staff and external users.• Provide personalized, one–on–one tech support for grantees, sometimes at a high volume.• Maintain data integrity, including clean up, migration/entry via GridBuddy and Salesforce reports; and managing backups.• Prepare and maintain project management timelines.• Keep informed of tools and current thinking in the field.• Maintain and replace all hardware and software as needed.• Develop processes and standards for hardware, software, and services.• Configure and administer all user accounts for all software.(2) This is not RFP; this is job posting.