DRA-11473 - USA (Vancouver, Washington) - Nurse Sensitive Indicators, Patient and Nurse Satisfaction Surveys and Data Service - Deadline September 8,2026

Vendor needs to provide nurse sensitive indicators, patient and nurse satisfaction surveys and data service to the government authority located in Vancouver, WA. – Provide a comprehensive survey, measurement, analysis, and reporting of patient satisfaction.– Must have their own nationwide client database, which is geographically diverse, and inclusive of the following medical facility types; community–based hospitals, academic medical centers, Magnet –designated institutions• Inpatient medical/surgical/intensive care • Ambulatory surgery • Behavioral health • Emergency department • Outpatient – To track and improve patient outcomes and nurse satisfaction at agency by providing employees and leadership with real–time data on patient perceptions of their care experience, nurse perceptions of working conditions and reporting on nursing sensitive indicators.– Provision of evidence–based survey instruments that enable measurement of patient and nurse satisfaction – Provision of online tools that enable users to create on–demand customized patient and nurse satisfaction reports and ability for users to produce reports for specified units and/or date ranges – Provision of transcribed reports of the patients’ written comments section on the surveys which shall also be accessible on the online database – Monitoring of data transmissions to ensure compliance with all applicable VA and other regulations regarding information security