MB-10610 - USA (New Mexico) - Property and Liability Claims Administration Services - Deadline December 16,2026

(1) Vendor needs to provide property and liability claims administration services.– The Third–Party Administrator (TPA) shall investigate, evaluate, process, manage and resolve both first and third–party claims.– Provide Property, Crime, Automobile Physical Damage, Cyber Liability, Automobile Liability, General Liability including Sexual Abuse, and Errors & Omissions Liability claim administration services.– Promptly consult with the Authority's Executive Director, and/or General Counsel concerning significant reserve changes or substantial potential exposure and obtain the Authority's approval for material adjustments in accordance with established procedures. – Require a member of senior claims management to review and triage each newly reported claim before assignment to an adjuster, including an initial assessment of coverage, potential exposure, urgency, investigative needs, and applicable excess–carrier reporting requirements. – Promptly investigate each reported Property claim or loss, with the scope of investigation determined by the nature, severity, and potential exposure of the claim. – The claim procedures and litigation management guidelines are written to illustrate the expectations between both parties and to ensure timely and efficient adjustment, litigation management and a thorough investigation of claims.