ITES-11214 - USA (Nashville, Tennessee) - Integrated Traffic Analysis Network System Maintenance and Support Services - Deadline December 15,2026

(1) Vendor needs to provide integrated traffic analysis network system maintenance and support services to the government authority located in Nashville, TN.– Delivering system maintenance, support, enhancements, and new development for statewide, law–enforcement/public safety RMS suites with greater than ten thousand (10,000) users.– Provide a narrative illustrating the Respondent’s deep proficiency in the Microsoft stack and iOS, as identified in Pro Forma including: .NET Framework/.NET Core, Microsoft SQL Server, iOS Development & Support. – Information Technology Service Management (“ITSM”) including toolsets used to manage incidents, problems, changes, and releases across complex statewide systems. Identify the proposed SaaS platform. – Development/user support tool for help desk/email inquiries: Off–Hours Support, Severity Response/Resolve Times, Automated alerting for outages/process failures. – Delivery/maintenance of web services/APIs to courts and local agency RMS, including secure transport (HTTPS/TLS 1.2+), data validation, error handling, and third party interoperability. (2) Pre–bid meeting will be held on October 26, 2026 (3) All the questions must be submitted no later than November 4, 2026.