SW-120802 - USA (California) - Cloud based Aqua Adventure Waterpark Ticketing and Point of Sale System - Deadline November 5,2026

(1) Vendor needs to provide efficient, reliable, and user–friendly ticketing and Point of Sale (POS) system for the Aqua Adventure Waterpark. The platform must seamlessly support admissions, reservations, group sales, cabana rentals, memberships, and retail/food operations to optimize the guest experience and overall operational efficiency.– Implement a modern, cloud–based ticketing and guest management system suitable for a high–volume seasonal Waterpark.– Streamline the purchase experience for guests, including mobile and on–site transactions.– Improve operational efficiency across admissions, group reservations, season passes, cabana rentals, POS, and capacity tracking.– Strengthen reporting, financial reconciliation, and integrations with City systemsA. Ticketing, Passes & Admissions– Season passes and memberships (creation, sale, renewal, management)– Online and on–site ticket sales– Access control and entry management (barcode/QR scanning, pass verification)– Digital tickets and digital passes with Apple/Google Wallet supportB. Reservations & Rentals– Cabana rentals with customizable time slots– Field trip reservations including group management and invoicingC. Customer & Marketing Tools– Customer accounts and records with purchase history– CRM capabilities for segmentation and guest management– Marketing tools supporting email and text communicationD. Financial Management & Reconciliation• Comprehensive financial reporting to support daily and periodic reconciliation of ticket sales, memberships, rentals, retail, food and beverage, refunds, voids, discounts, and other revenue activity.• Ability to download and export detailed financial and transaction data in formats compatible with City financial processes.(2) All question must be submitted no later than October 23, 2026.