WD-16443 - Switzerland - GLOBAL - Website Design, Development, Hosting, Support, Maintenance and Troubleshooting Services Using Drupal CMS - Deadline December 1,2026

(1) Vendor needs to provide website design, development, hosting, support, maintenance and troubleshooting services using Drupal content management system. • Maintain and update Drupal core, modules, themes, libraries, custom components, and associated dependencies.• Apply security patches, address technical vulnerabilities, and support compliance with applicable information security requirements• Implement approved minor enhancements to website pages, navigation, layouts, templates, and existing Drupal functionalities.• Correct defects and improve website usability, accessibility, browser compatibility, and technical performance.• Maintain reusable website components and implement approved user experience and technical search engine optimization improvements• Maintain the Drupal–side integration with ePQS through Oracle SOA Middleware, including the existing API endpoints and associated product field mappings.• Conduct appropriate functional, regression, integration, and compatibility testing for maintenance releases and approved enhancements.• Maintain records of incidents, support requests, maintenance activities, enhancements, and their resolution status.• Provide periodic reports on service delivery, website performance, security updates, incidents, completed work, outstanding issues, and planned activities.