24x7 Network Operations Center, Application Monitoring

The City of Santa Monica, (referred to hereafter as “the City”) is inviting proposals from qualified persons or firms interested in providing an ITIL structured solution (including costs for onboarding, network configuration, and service delivery) for the City to seamlessly transition to a 24x7 Network Operations Center (NOC) services model. This engagement would result in a five-year agreement between the City of Santa Monica and the selected service provider. The City of Santa Monica, (referred to hereafter as “the City”) is inviting proposals from qualified persons or firms interested in 24x7 Network Operations Center (NOC). The City will only evaluate 3 Year and 5 Year Service Term proposals, with 5 optional 1-year renewals.