ITES-11354 - USA (West Haven, Connecticut) - Managed Service Provider - Deadline November 24,2026

(1) Vendor needs to provide managed service provider to deliver comprehensive onsite and remote IT support across its hybrid Microsoft 365 Government, Nutanix–based virtualization environment, and its suite of cloud–based business applications. to the government authority located in West Haven, CT.A. Onsite Level 1 Help Desk SupportB. Remote Managed Help Desk (Level 2/3 Desktop and Application SupportC. Network Operations and Security Monitoring (24/7/365)D. Microsoft 365 Government Cloud and Hybrid Identity SupportE. Support for Cloud–Based Departmental ApplicationsF. Reporting and Documentation RequirementsG. Service Coordination and Accountability(2) All question must be submitted no later than November 17, 2026.