SW-120756 - USA (Ohio) - Social Media Management Platform - Deadline October 23,2026

(1) Vendor needs to provide social media management platform. – Provide, implement, configure, integrate, train, and support a comprehensive social media management platform. – Solution should support a seamless transition of the university’s current social media profiles, users, workflows, content, reporting capabilities, and other applicable platform configurations.– Provide a platform and associated implementation, training, support, and account management services that enable to efficiently manage publish, monitor, analyze, and strategically plan social media content across the organizational structure.– A fully operational social media management platform, including software licensing, implementation services, system configuration, data migration, integration services, testing, training, documentation, deployment, and ongoing support.– To develop and execute an implementation plan that minimizes disruption to ongoing social media operations.– Support migration of historical records, participant data, program information, and related documents.– Social media listening capabilities with customizable query building that can monitor public content from Facebook, Instagram, TikTok, Tumblr, X, YouTube, blogs, forums, news articles, and Reddit.– Support for all major social media platforms, including but not limited to X, Facebook, Instagram (including Stories), LinkedIn, TikTok, Threads, and YouTube.– Ability to organize social media profiles into folders or groups and grant access to specific users, with no limits on the number of segmentations or groupings.– Provide go–live support services.– Cloud–hosted software–as–a–service (SaaS) platform.– Regular software updates and product enhancements.– Social media analytics.– Integration services.– Data migration services(2) All the questions had been submitted no later than October 09, 2026.