OTHERopen🌐 United Kingdom (Find a Tender)NHS24/2025/945
NHS24 Workforce Management Solution
NHS 24
Description
NHS 24 is seeking to establish a single-supplier Framework Agreement for the provision of a cloud-based Workforce Management (WFM) Software-as-a-Service solution and associated implementation, integration, data migration, training, support, maintenance and related professional services. The Framework will support replacement of NHS 24’s existing WFM solution and will be available for use by NHS 24 and the Scottish Ambulance Service as named participating authorities. NHS 24 is the intended initial call-off customer. The Scottish Ambulance Service is included on a non-commitment basis and may, at its discretion, enter into a call-off contract during the term of the Framework. The solution must support 24/7 workforce planning and operational management, including forecasting, scheduling, rostering, leave management, reporting, integration with relevant operational and business systems, mobile/self-service access, security, data protection, service management and ongoing support.
Details?
- Posted
- Jul 3, 2026
- Response deadline
- Aug 5, 2026, 11:00 AM UTC (25d)
- Type
- OTHER
- Category
- goods
- Procurement method
- Open procedure
- Status
- active
- Estimated value
- GBP 3,000,000
- Buyer
- NHS 24
- Jurisdiction
- United Kingdom (Find a Tender)
- Reference #
- NHS24/2025/945
- Country
- United Kingdom
- Tender Value Currency
- GBP
- Tender Covered By
- GPA
- Tender Bid Opening Address Street Address
- PCS-Tender electronic postbox
- Tender Bid Opening Description
- Tenders will be opened electronically via PCS-Tender following the tender submission deadline. Opening will be undertaken by authorised procurement personnel.
- Tender Legal Basis Scheme
- CELEX
- Tender Techniques Framework Agreement Period Rationale
- Not applicable. The Framework Agreement will run for a period of four (4) years unless terminated earlier in accordance with its terms and conditions. The framework duration does not exceed four years
- Tender Techniques Framework Agreement Maximum Participants
- 1
- Tender Description
- NHS 24 is seeking to establish a single-supplier Framework Agreement for the provision of a cloud-based Workforce Management (WFM) Software-as-a-Service solution and associated implementation, integra
- Tender Contract Terms Performance Terms
- The successful Tenderer will be required to deliver the Workforce Management solution and associated services in accordance with the requirements, service levels, implementation obligations, security
- Tender Contract Terms Electronic Invoicing Policy
- allowed
- Tender Review Details
- In accordance with the Public Contracts (Scotland) Regulations 2015, proceedings may be brought in the Sheriff Court or the Court of Session. The Authority will incorporate a standstill period followi
- Tender Classification Scheme
- CPV
- Tender Classification Description
- Software package and information systems
- Tender Submission Terms Languages
- en
- Tender Submission Terms Bid Validity Period End Date
- Nov 4, 2026
- Tender Submission Method
- electronicSubmission
- Tender Procurement Method
- open
- Tender Submission Method Details
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html
Contact
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