PM-24236 - USA (Boston, Massachusetts) - Personal Care Attendant Identification Card Services - Deadline December 11,2026

(1) Vendor needs to provide personal care attendant identification card services to the government authority located in Boston, MA. – Produce and mail PCA identification cards and provide customer assistance.• Process requests for PCA identification cards• PCA identification card production• Physical card specifications• Envelope specifications: Provide standard sized envelopes that will appropriately safeguard PCA information, and that will accommodate the PCA identification card• Distribution of PCA identification cards: Maintain appropriate safeguards throughout the production, storage and mailing process• Customer service: Provide telephone and email assistance to Consumers and surrogates regarding PCA identification card requests, submission requirements, request status and replacement cards.– Provide customer assistance in multiple languages, as needed to serve the PCA program population.• Quality assurance• Reporting• Administration(2) All the questions must be submitted no later than November 18, 2026.