City-wide Project Management Software

The City is evaluating a single, citywide project and task management platform that supports consistent tracking across departments while remaining flexible enough to accommodate different team workflows. The goal is to improve visibility into work in progress, strengthen collaboration, and reduce reliance on scattered spreadsheets, emails, and disconnected tools. We are looking for a solution that is easy for staff to adopt and can scale across a range of project types, from operational work to longer-term initiatives. At a minimum, the platform must support structured intake (forms), robust planning views (Gantt, timeline, calendar), and an Excel-like grid/spreadsheet experience with editable columns. It must also provide dashboards, task-level comments, links to external documents/URLs, and robust file-sharing and review capabilities, including proofing and attachment markup. The City also requires reliable import/export (including migration via Excel) to move data from existing solutions and support ongoing reporting needs. Nice-to-have capabilities include configurable workflows, conditional logic/automation, integrations with Outlook, SharePoint/OneDrive or Laserfiche, lightweight document building/editable Word support, and optional e-signature functionality. Vendors that can demonstrate strong usability, quick configuration, and a practical path for data migration and adoption across diverse teams will be strong candidates.