ITES-11332 - USA (Mooresville, North Carolina) - Managed Security Operations Center, SIEM, Network Detection and Response Services - Deadline December 18,2026

(1) Vendor needs to provide managed security operations center, SIEM, network detection and response services to the government authority located in Mooresville, NC.– Providers cybersecurity service for a managed security operations center (SOC), security information and event management (SIEM), and mandatory network detection and response (NDR) solution.– Services must include continuous 24x7x365 monitoring, analyst–led detection and investigation, incident notification and escalation, threat intelligence, reporting, and support for criminal justice information services.– Comprehensive and reliable security monitoring across a hybrid municipal environment, including identity, endpoint, network, email, and remote–access systems.– Artificial Intelligence and Security Automation:• AI–assisted alert triage, anomaly detection, correlation, natural–language search, threat hunting, incident summaries, and integration with Microsoft security products or third–party tools.– Managed SOC and SIEM Services• Provide 24x7x365 analyst–led monitoring, validation, investigation, prioritization, escalation, threat intelligence, and proactive threat hunting.(2) Pre–bid meeting will be held on December 8, 2026(3) The contract period will be for three years. (4) All the questions must be submitted no later than December 11, 2026.