APC-NAopen🌐 Alberta (APC)AB-2026-06939
IT Support Services to a small urban municipality
Town of Calmar
Description
The Successful Proponent will be responsible for offering the IT Support Services to Team Calmar (19 staff, 5 Council members, and 2-5 seasonal staff). It is anticipated that the Services will include providing technical support, troubleshooting, expert advice, maintaining the network with its hardware and software, while maintaining continuous and timely communication throughout the various processes. The Successful Proponent shall be able to create and maintain an environment that will meet the following objective: a) Maintain a secure network and environment at all times. b) Operate within an efficient IT ticket system that enables fast problem resolution either remotely and/or on-site, pending what is required. c) Keep Team Calmar connected and competitive. d) Offers sustainable solutions that can be integrated into the Town’s operational and capital financial planning. e) Support strong communication between Team Calmar and the Proponent. The full scope of work is defined within Section 1 Scope of Services which is contained in Part II Project Requirements of the RFP.
Details?
- Posted
- Oct 19, 2026
- Response deadline
- Nov 6, 2026, 8:00 PM UTC (18d)
- Type
- APC-NA
- Category
- SRV
- Status
- open
- Buyer
- Town of Calmar
- Jurisdiction
- Alberta (APC)
- Location
- Alberta
- Reference #
- AB-2026-06939
- Has Description
- true
- Status Order
- 2
- @Search Score
- 1
- Commodity Codes
- 43000000
- Region Of Delivery
- Alberta, Calmar
- Agreement Type Code
- TA-01
- Ai Version Keywords
- it support services, technical support, troubleshooting, network maintenance, hardware support, software support, secure network, it ticket system, problem resolution, remote support, on-site support,
- Project Description
- The Successful Proponent will be responsible for offering the IT Support Services to Team Calmar (19 staff, 5 Council members, and 2-5 seasonal staff). It is anticipated that the Services will include
- Solicitation Number
- 2026-002RFP
- Commodity Code Titles
- Information Technology Broadcasting and Telecommunications
- Opportunity Type Code
- UNDER-THRESHOLD
- Question Submission Details
- Questions and clarifications will only be received by email at slosier@calmar.ca. The Town will not answer questions individually or on the phone. Questions received will be included in a Q&A document
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