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RFPopen🌐 Alberta (APC)AB-2026-05534

628-RFP Cloud Voice Services

Alberta Energy Regulator

Description

The Alberta Energy Regulator (AER) is seeking a qualified telecommunications provider to deliver and support Microsoft Teams Direct Routing voice services, including SIP trunking, DID services, number porting, E911 services, and managed SBC connectivity. The proposed solution must integrate with AER's existing Microsoft Teams environment and provide a highly available, secure, and scalable voice platform capable of supporting approximately 1,994 users. AER is seeking a fully managed implementation, end-to-end Teams voice solution. This includes all configuration, deployment, integration, testing, ongoing operations, and support across Microsoft Teams tenant configuration, SBCs, SIP, PSTN, numbering, porting, emergency calling, failover, and troubleshooting. AER intends to select a vendor capable of providing solution, full implementation services, and ongoing support. Respondents are expected to review the RFP in its entirety, clearly articulate how their proposed solution meets the stated objectives, reference applicable section numbers in their responses, and ensure their submissions are complete and consistent across both technical and commercial (pricing) components.

Details

Posted
Aug 6, 2026
Response deadline
Aug 31, 2026, 8:00 PM UTC (24d)
Type
RFP
Category
SRV
Status
open
Buyer
Alberta Energy Regulator
Jurisdiction
Alberta (APC)
Location
Alberta
Reference #
AB-2026-05534
Has Description
true
Status Order
2
@Search Score
1
Commodity Codes
43190000, 43191508
Agreement Type Code
TA-01
Ai Version Keywords
alberta energy regulator, request for proposal, cloud voice services, telecommunications provider, microsoft teams, direct routing, sip trunking, did services, number porting, e911 services, managed s
Submission Details
All responses to this RFP will only be accepted through Workday using the link found on APC. Respondents will submit the Technical & Commercial (pricing) proposals separately through Workday using t
Project Description
The Alberta Energy Regulator (AER) is seeking a qualified telecommunications provider to deliver and support Microsoft Teams Direct Routing voice services, including SIP trunking, DID services, number
Solicitation Number
628-RFP
Commodity Code Titles
Communications Devices and Accessories, Digital telephones
Opportunity Type Code
OPEN-COMPETITIVE
Question Submission Details
All requests for clarification and questions regarding this RFP must be submitted using the Workday Message Center. The AER will ONLY respond to questions submitted via Workday. All questions or cla
Other
Amended: false

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