SW-116020 - USA (Oklahoma) - RFI for Public Safety and Operations Technology System - Deadline July 13,2026

– Vendor needs to provide public safety and operations technology system.– Provide identify commercially available technology solutions that support public safety operations.– Provide one Computer Aided Dispatch (CAD) and two Records Management System (RMS) capabilities.– Deployment models, including on–premises and hosted solutions, along with associated responsibilities.– Computer–Aided Dispatch (CAD):• Call intake and event creation from multiple sources.• Incident prioritization, unit assignment, and status tracking.• Also, any integrated Artificial Intelligence (AI) program.• Time–stamped activity logs for reporting and auditing.• Mobile access for field units.• Search and retrieval of historical incidents.• Configurable workflows, locations, and unit identifiers.• Operational reporting (response times, activity levels).– Records Management System (RMS):• Report writing and case management for incidents and investigations.• Role–based access control and audit tracking.• Records retention and export capabilities.• Dashboards and analytical reporting.– Provide information on work order systems and integrate with CAD or RMS platforms.– System integration capabilities (APIs, interfaces).– Provide implementation approach, estimated timelines, data migration capabilities, configuration options, training programs, and ongoing support model.