US-FED-00000397421 - Enterprise Electronic Security Systems (ESS) Nationwide Operations, Maintenance, Integration, and Lifecycle Support - Deadline November 4,2026

The Contractor shall provide comprehensive, enterprise–wide lifecycle support for Electronic Security Systems (ESS) at Department of Health and Human Services (HHS) facilities nationwide. This includes the engineering, design, installation, integration, and commissioning of new systems; preventive and corrective maintenance; inspection, testing, and repair; system modernization and upgrades; system administration and configuration management; software and license support; and 24–hour emergency response.Covered systems include Physical Access Control Systems (PACS), Video Surveillance/Video Management Systems (VSS/VMS), Intrusion Detection Systems (IDS), duress alarms, intercoms, turnstiles, gate arms, elevator–control interfaces, and the associated network infrastructure supporting these systems primarily built on the Lenel OnGuard and Milestone XProtect platforms.Services span routine, recurring operations and maintenance (priced firm–fixed–price) as well as supplemental, non–routine work such as installations, major component replacement, and modernization projects (priced firm–fixed–price or, when properly justified, time–and–materials). The Contractor is also responsible for staffing key personnel (Program Manager, Project Manager, System Administrator, System Engineer, Lead Technician, and supporting technicians), maintaining a nationwide dispatch/service desk, managing spare parts inventory, supporting cybersecurity and FedRAMP/FISMA compliance for any cloud–based components, and ensuring all work complies with federal physical security, IT security, and records–management requirements all in support of approximately 35 active facilities at award, with the capacity to scale to roughly 699 facilities nationwide through funded task orders over a 12–month base period plus four option years.The place of performance is nationwide, across Department of Health and Human Services (HHS)–owned, leased, or operated facilities. Specifically:At award: Approximately 35 active facilities, including major National Capital Region (NCR) locations and facilities within all 10 HHS Regions/Hubs.Potential ordering universe: Approximately 699 HHS facilities nationwide, which the contract may expand to through funded task orders (identification in this universe doesn`t create an obligation only facilities in the awarded schedule or a funded task order are actual performance locations